Shipping/ Fulfillment

Where do your products ship from?
All Printholo products are manufactured in our facility in Vietnam. We manufacture everything in-house so we're able to ship all our product categori...
Tue, 9 Mar, 2021 at 12:36 PM
Will my customers receive the tracking number for their order?
Yes, your customers will automatically receive the tracking number by email for their placed order. This is fully automated by us, so fully hands off for ...
Tue, 9 Mar, 2021 at 12:36 PM
Which countries apply to which PrintHolo shipping regions?
Currently, PrintHolo has 4 different shipping regions. Each shipping region has a different shipping fee that is based on different products. USA  U...
Tue, 9 Mar, 2021 at 12:37 PM
Will my customers know that you fulfill my orders?
No - all our products are white label. This means that we will never use any PrintHolo branding on any of your products or packaging.
Tue, 9 Mar, 2021 at 12:37 PM
How do I edit an order?
To edit an order go to PrintHolo→ Orders → Click on the order you want to edit Here you can make several changes to your order before it is processed. ...
Tue, 9 Mar, 2021 at 12:38 PM
Can I Change shipping address?
Once an order has entered production, we are no longer able to edit the order because the tracking number is created right after the order is pushed to the...
Tue, 9 Mar, 2021 at 12:38 PM
How do I cancel or modify an order?
Our production facility is automated for processing orders as fast as possible so your customer gets the order ASAP. Unfortunately, because of our automate...
Tue, 9 Mar, 2021 at 12:39 PM
How to fix PayPal authorization error: Do Not Honor?
"Do Not Honor" error code is a 0500 PayPal error code. The Terminal Report for the 0500 error is "Declined - Contact Issuing Bank for Additio...
Tue, 23 Mar, 2021 at 5:18 AM